Privacy Policy Welcome to the Privacy Policy of Goodsbuysell. We greatly value the trust you place in us and understand the paramount importance of ensuring secure transactions and safeguarding your information. This document outlines how Goodsbuysell Private Limited and its affiliated entities (collectively referred to as "Goodsbuysell," "we," "our," or "us") collect, utilize, protect, and manage your personal information through Goodsbuysell website: https://www.goodsbuysell.com, its mobile application, and m-site (hereinafter referred to as the “Platform”). While certain parts of our platform can be freely accessed without requiring registration, it's vital to comprehend that our products and services cater to a global audience. Please be conscious that your personal data will be predominantly stored and processed within India. This might entail data protection laws that diverge from those applicable in your own country. By accessing our platform, sharing your information, or making use of any of our products or services, you explicitly agree to adhere to the terms and conditions outlined in this Privacy Policy. Additionally, you acknowledge and accept the Terms of Use, as well as any pertinent terms and conditions associated with specific services or products. Additionally, you consent to being governed by the laws of India, which encompass regulations related to data protection and privacy. If you do not consent to these terms, we kindly request that you refrain from using our platform or accessing our services.

Collection of Information - When engaging with our Platform, we gather and retain the information you furnish to us periodically. While exploring the Platform, it is possible to navigate without divulging personal particulars or revealing your identity. However, upon furnishing us with your personal information, anonymity is relinquished. In instances where applicable, we denote obligatory and voluntary fields distinctly. The choice to abstain from providing information is consistently available, affording you the option to refrain from utilizing specific services, products, or features offered on the Platform. During the process of sign-up and registration on our platform, we systematically gather user details encompassing names, company affiliations, email addresses, phone/mobile numbers, postal addresses, along with pertinent business specifics that might encompass statutory credentials and tax registration identifiers. In this context, our procedures extend to documenting interactions and archiving correspondences between users and site representatives. Such records may encompass supplementary information, if pertinent, and are maintained for the purpose of quality assurance and training. When it comes to our paid services, we might necessitate the collection of more delicate personal information, including banking particulars and associated data. This facilitates the seamless transaction of services accessible on the platform, be it sales or purchases. Additionally, we systematically compile and store user usage metrics such as IP addresses, accessed pages, behavioral trends, session frequency, unique visitors, browsing habits, as well as browser and operating system details. These data sets undergo analysis, furnishing us with insights that empower us to enhance the user experience and offer value-added services.

Use of Information - We use your personal information to give you the products and services you ask for. If we ever use your info to send you marketing messages, we'll make sure you can say no if you want. We help sellers and partners handle orders, make things better for you as a customer, sort out problems, and make sure everything is safe. We also use your info to understand what you like, tell you about cool offers, things online and offline, and make your experience better. Upon your approval, we might be able to access certain aspects of your mobile device, such as your text messages, contact list, location data, camera, photo gallery, and information about your device. In addition, we may ask you for specific details like your PAN, GST Number, government-issued ID, and KYC information.

Sharing of Information - We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

Security of Information - We employ sensible measures encompassing physical, electronic, and procedural safeguards to ensure the security of your information. Whenever you access your account information, we provide a secure server environment. Once your information is under our custody, we strictly adhere to our established security protocols, safeguarding it against unauthorized access.

Choice - Upon creating an account with us, we extend to all users the choice to opt out of receiving non-essential communications, particularly those of a promotional or marketing nature. If you prefer not to receive promotional messages from us, you can easily unsubscribe or opt out. This empowers you to tailor your communication preferences to align with your preferences.

Children Use Policy - Goodsbuysell does not engage in the sale of products intended for acquisition by children. Rather, our offerings encompass children's products that are made available for purchase by individuals of legal adulthood. Should an individual be under the age of 18 years, their utilization of Goodsbuysell's services is subject to the condition that it is undertaken with the direct participation and oversight of a parent or legal guardian.

Your Rights - We are dedicated to maintaining the accuracy of the personal information we process. To this end, we undertake every reasonable measure to ensure that your personal data remains accurate and, when necessary, is kept current.

Changes to the Privacy Policy - Kindly review our Privacy Policy on a periodic basis for any updates. We reserve the right to modify this Privacy Policy to reflect alterations in our information handling practices.

Grievance Officer - In conformity with the regulations outlined in the Information Technology Rules, we hereby furnish the name and contact details of the designated Grievance Officer: Mahendra Singh Goodsbuysell Private Limited

376 Beml Layout 7th Stage, 3rd Main 7th Cross,

Mylasandra, Bangalore - 560060 (Global Back Gate) mahendra@goodsbuysell.com

Customer Support For any inquiries, concerns, or complaints pertaining to the collection or utilization of your personal information in accordance with the specifications of this Privacy Policy, please feel free to contact us at support@goodsbuysell.com. Your communication will be duly acknowledged and addressed in accordance with our established procedures.

Last Update on: 11/02/2025